1-855-850-Clik (2545) line

1-855-850-CLIK (2545)

 

ClikClok FAQs

Here at ClikClok, we strive to make our online time tracking and invoicing software as easy to use as possible. If you have any additional questions beyond the FAQ’s below, please don’t hesitate to contact us.

What is the contract length?
There is no contract. You can cancel at any time with only a 45 day notice
Who owns my data?
You always own your own data. We provide easy export options for all of your major tables of data. If you’d like a complete copy of your entire database, we can FTP a copy to you for a data processing charge of only $99.
Do you guarantee uptime?
We guarantee 99.99% site uptime.
Can I put ClikClok on my website?
YES! We have three options for using ClikClok. Your can use your domain portal on the myclikclok.com site (myclikclok.com/yourdomain), we can provide a ClikClok portal on your site, or we can white label the software so that it looks like an integrated piece of your website.
You charge by the timesheet, what other hidden charges are there?
Aside from the setup cost and the per-timesheet charge, there are no other fees or charges. All timesheets are charged at your level of service, and there are absolutely no additional monthly charges.
How easy is setup?
Setup is very easy. For a small company or with no data import, you could be up and running within minutes. Even with larger companies, we make setting up your ClikClok profile and importing your data easy.
I’m planning to grow quickly. Can I still use ClikClok?
ClikClok is designed to be scalable from a one-man operation, up through a multi-region, multi-state company. ClikClok can accommodate 5 temps or 5000 temps.
I saw that you have a Nudge™ feature. Why is that unique to you?
ClikClok users have access to the Progressive Nudge™ feature. With a simple click of a button, a recruiter, sales person, manager, or admin can Nudge™ a temp or a manager who has not completed their timesheet. With Progressive Nudge™, everyone can see if someone has already Nudged™ the temp/manager, so they aren’t inundated with notifications.

There are 5 stages of Nudge™. The first is an email reminder to complete the task. The second is a more urgently worded email. The next three are a combination of email and text message reminders.

Progressive Nudge™ encourages temps/sales/manager to do the important part of their job, and leave the time keeping to ClikClok.
I use an Applicant Tracking System for my recruiting, does ClikClok play nicely with those?
ClikClok easy imports data from most major ATS Systems. We do offer direct API data import from Bullhorn and will have other ATS Systems online soon.
How do I get my temp hours to payroll?
There are two options. The best option is to use one of the Integrated Payroll Providers that work directly with ClikClok. Using this method, sending approved hours to payroll is a simple click of a button. This also eliminates the need for a separate login to your payroll service, and since we seamlessly send the data through an API, there is no download/upload required.

The second option is to use the quick export feature in ClikClok’s payroll. This allows you to export the approved hours
What accounting systems does ClikClok support?
With our easy export feature, ClikClok can export accounting information in a format easily importable by any major accounting software. As well, we do have API’s for some accounting packages. Contact one of our Sales Reps for details.